Customer Policy

Last Updated: 15 September 2023

Welcome to SHAAMINING Bitcoin Cloud Mining Services. We value your trust and strive to provide you with the best possible experience while using our services. Please read the following customer policy carefully to understand your rights and responsibilities as a customer.

1. Acceptance of Terms

By using our services, you agree to comply with and be bound by the terms and conditions outlined in this policy. If you do not agree with these terms, please do not use our services.

2. Privacy and Data Security

We take the privacy and security of your personal and financial information seriously. Our Privacy Policy outlines how we collect, use, and protect your data. By using our services, you consent to the practices described in the Privacy Policy.

3. Service Availability

While we strive to provide uninterrupted service, Bitcoin cloud mining is subject to market conditions, technical constraints, and other factors that may affect service availability. We do not guarantee continuous access to our services, and downtime may occur.

4. Account Security

You are responsible for maintaining the security of your account credentials, including your username and password. Do not share your account information with others. We will never ask you for your password via email or other unsolicited communication.

5. Payments and Fees

Our pricing and fee structure are outlined on our website. You agree to pay all applicable fees in a timely manner. Failure to do so may result in the suspension or termination of your account.

6. Refund and Cancellation Policy

Refund and cancellation policies are subject to the specific terms outlined in your service agreement. Please refer to your agreement for details on our refund and cancellation procedures.

7. Use of Service

You agree to use our services for lawful purposes only. You must not engage in any activities that violate local, national, or international laws or regulations. We reserve the right to suspend or terminate your account if we suspect any unauthorized or illegal activity.

8. Termination

We may, at our discretion, terminate your account and access to our services if you violate these terms or engage in any prohibited activities. You may also terminate your account at any time by following our cancellation procedures.

9. Changes to Terms

We may update this customer policy from time to time to reflect changes in our services or legal requirements. You will be notified of any significant changes, and it is your responsibility to review the updated policy.

10. Contact Us

If you have any questions or concerns about this customer policy or our services, please contact us at Contact Page.

Thank you for choosing SHAAMINING Bitcoin Cloud Mining Services. We appreciate your business and trust in our services.